Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ByCherelle.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

• Browser type

• IP address

• Time zone

• Cookies installed on your device

We also collect information about:

• The pages and products you view

• Websites or search terms that referred you to our store

• How you interact with our website

This information is referred to as Device Information.

When you place an order or attempt to place an order, we collect:

• Name

• Billing address

• Shipping address

• Payment information

• Email address

• Phone number

This information is referred to as Order Information.

Together, Device Information and Order Information are referred to as Personal Information.

How We Use Your Information

We use Order Information to:

• Process and fulfill orders

• Arrange shipping and provide order confirmations

• Communicate with customers

• Screen orders for potential fraud or risk

We use Device Information to:

• Improve and optimize our website

• Analyze website performance and visitor behavior

• Measure marketing effectiveness

• Detect potential fraud and security issues

Sharing Your Information

We may share your information with trusted third-party service providers that help us operate our business, including:

• Shopify, our e-commerce platform

• Analytics and performance tracking providers

We may also disclose information when required by law or when necessary to protect our rights.

Advertising

We may use certain information to provide relevant advertisements and marketing communications.

You can manage advertising preferences through your browser settings or applicable third-party services.

Do Not Track

Please note that our website does not alter its data collection practices when a Do Not Track signal is received from your browser.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your personal information

To exercise these rights, please contact us using the details below.

Data Retention

We retain order information for our records unless a deletion request is submitted and applicable laws require otherwise.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Email: info@bycherelle.com